The Swiss Tourism Quality Programme:
Switzerland’s most important tourism organisations have compiled a Quality Programme for you, with the aim of promoting quality consciousness in tourist operations and improving collaboration between the various providers. You thus benefit from top services in all tourist sectors.
Q – your symbol of quality!
The quality label represents a reliable guide for guests. The certified companies pledge quality service – and as a guest, you can rest assured that such establishments are continually engaged with the topic of quality service. Whether on entrance doors, bus windows or on the Internet, ski teachers’ jackets, cable-cars or in brochures: the quality label shows you the way!
The three Q-levels – Your quality guarantee
Level I focuses on quality developments, and is dedicated in particular to service quality. Randomly, the entreprises are controlled on site.
Quality Seal level II focuses on quality assurance. All entreprises with the QII are regulary controlled by external test persons.
Level III is awarded to enterprises which implement a comprehensive and internationally-recognised quality management system.